Module 3 – Fatigue and Workload Management

Introduction

This Module deals with ‘readiness to cope’ in some sense, in terms of an individual’s physical and mental ability to cope with work demands, and how he manages those work demands.

The ideal would be for flight crew to be at peak fitness and alertness all the time, and to be able to manage the workload such that work demands never exceed ability to cope. However, life isn’t like that, and there are times when individuals are fatigued, or stressed, and workload sometimes exceeds ability to cope. CRM aims to help flight crew to plan their workload as far as they are able, making best use of the team, and taking into account the fact that some individuals may be performing below peak levels (e.g. due to fatigue, etc.).

It is also important for managers to be aware of such human performance issues when planning (rosters etc.).