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Crew (or Cockpit) Resource Management (CRM) training originated from a NASA workshop in 1979 that focused on improving air safety. The NASA research presented at this meeting found that the primary cause of the majority of aviation accidents was human error, and that the main problems were failures of interpersonal communication, leadership, and decision making in the cockpit. CRM training encompasses a wide range of knowledge, skills and attitudes including communications, situational awareness, problem solving, decision making, and teamwork; together with all the attendant sub-disciplines which each of these areas entails. CRM can be defined as a management system which makes optimum use of all available resources - equipment, procedures and people - to promote safety and enhance the efficiency of flight operations.
CRM is concerned not so much with the technical knowledge and skills required to fly and operate an aircraft but rather with the cognitive and interpersonal skills needed to manage the flight within an organised aviation system. In this context, cognitive skills are defined as the mental processes used for gaining and maintaining situational awareness, for solving problems and for making decisions. Interpersonal skills are regarded as communications and a range of behavioural activities associated with teamwork. In aviation, as in other walks of life, these skill areas often overlap with each other, and they also overlap with the required technical skills. Furthermore, they are not confined to multi-crew aircraft, but also relate to single pilot operations, which invariably need to interface with other aircraft and with various ground support agencies in order to complete their missions successfully.
CRM training for crew has been introduced and developed by aviation organisations including major airlines and military aviation worldwide. CRM training is now a mandated requirement for commercial pilots working under most regulatory bodies worldwide.
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Flight Podcast is an aviation podcast is a program with an emphasis on safety, CRM, flight training and airlines. Listen to the latest episode below.
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| This is a TEMPORARY tutorial |
This CRM tutorial is presented as a temporary measure while we further develop CrewResourceManagement.net into a more robust and usable resource. The primary focus of the site will be a blog contributed to by an array of industry professionals.
To adequately learn CRM principles it is best to have a dynamic group environment so that various principles can be demonstrated in a live environment. Ideally, it requires an array of personalities and professions so that the dynamics of human behaviour and social interaction can be effectively demonstrated. To this end, when conducing aviation exercises to demonstrate CRM principles it is also highly appropriate to have other stakeholders that might contribute towards the exercise; this might include ATC, dispatch and loaders. The reality is, it's unlikely that all or any of these groups will be rostered to complete the exercises together. It is generally inappropriate to conduct CRM training online (single pilot) since the whole topic is based around the input of multiple people.
The following CRM course is made up of 7 modules, with each module broken up into a number of further sections (or chapters). When the module is selected on the left hand side of the page, it will populate the chapters to that module on the right hand side of the page.
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| Latest CRM news in the media |
Aircare, Training For All - Aviation International News | 16/05/12 
Aircare, Training For AllAviation International Newsby Ian Goold Aircare Solutions Group's training courses in crewmember emergency procedures are now available to business-aircraft operators, pilots, flight attendants, maintenance technicians and flight engineers based in Europe.and more » ... | | |
Denny Fitch, Sioux City Flight 232 Throttle Man Dies - AVweb | 10/05/12
AVwebDenny Fitch, Sioux City Flight 232 Throttle Man DiesAVwebFitch, along with 184 others survived in a legendary feat of airmanship credited with initiating the now-standard concept of crew resource management. "Nobody had a right to walk away from that," Fitch told the Sioux City Herald just after the accident ... | | |
Significant Delays Hinder Transportation Safety in Canada - NorthumberlandView.ca | 04/05/12
Significant Delays Hinder Transportation Safety in CanadaNorthumberlandView.caSince 2000, the Board has made five recommendations aimed at enhancing crew resource management, which have just recently received TC's priority status. TC has also submitted several proposed amendments to the Canadian Aviation Regulation Advisory ... | | |
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12.03.09: Welcome to CRM.net. Please subscribe to our mailing list to be notified when we launch the blog and other information modules.
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